Business Telephone Systems

Business Telephone Systems

An effective business telephone system is crucial for business success, and we’re here to help.

Network Telecom offers a ‘one stop shop’ business telephony solution, providing hardware, installation, maintenance, reporting and marketing software. Having such a range of products permits us to cater for any of our customer’s business telecommunications requirements.

  • 30%

    Productivity increase

  • 95%

    Faults repaired quickly

  • 60%

    Saving on line rental

  • 80%

    Saving on phone calls

1. Which of the following are you looking to do?


2. Roughly how many phones will need to be connected to the system?


3. When will you want the telephone system installed?


4. Can you give any more information that might help us prepare your quote (optional)


Final step

Progress: 0%

Your information is 100% secure.

Everything as Standard: Affordable Business Phone Systems

Network Telecom provides the latest business phone systems on the market, ideal for all small and medium sized businesses whether you work from a single office, or operate through multi-site offices employing multiple home-based and mobile employees.

Proven to increase efficiency and productivity levels by up to 30%, whilst also enhancing the service that our customers deliver to their clients, the right business telephone system has been  vital to our 30,000 user client base.

Over the years, we have teamed up with respected, market leading vendors to provide a wide variety of choice to our customers to suit their individual needs.

In December 2013, we obtained the ‘Platinum Business Partner’ accolade from Samsung. Based on excellence in customer service, technical capability, engineering accreditation levels, and sales volumes, we are one of only 16 platinum partners in the UK, and the only one based in the Midlands.

Within our portfolio of vendors that also includes Samsung, Panasonic, and Avaya, we are able to provide customers with a variety of phone systems, each bringing their own benefits. With Samsung now the market leader in mobile phone manufacturing, we have secured the opportunity to work in partnership with them to seamlessly link office and mobile communication with one another.


Computer Telephony Integration (CTI)

Number of calls waiting to be answered

Ring time of longest waiting call

CLI’s of waiting calls which you could look-up on a database

CLI’s of calls in progress so you could see who your extension users are talking to

Extension status, what’s happening on each extension right now


Call Recording

Resolve disputes & protect your business and staff with recorded evidence

Improve employee performance & customer satisfaction

Detect or deter security breaches & inappropriate calls

Coach your employees with examples of high & low quality calls

Learn about your customers & their response to marketing campaigns


Call Management

 Improve employee performance & customer satisfaction

Detect or deter security breaches & inappropriate calls

Promote products and services

Enhance your corporate image

Motivate customers towards purchases

100% target marketing accuracy


Advertising on hold

Psychologically reduce the on hold time

Minimise caller hang up rates

Promote products and services

Enhance your corporate image

Motivate customers towards purchases

100% target market accuracy

Upgrade to a New Business Telephone System at Little or No Extra Cost to your Business

Installing a new, or updating your existing business telephone system provides you so many easy-to-use features, ensuring that a missed call will never turn into a missed sales opportunity. Quickly transfer calls to your mobile if you’re away from the office, set your voicemail with professional messaging, and check missed calls, emails and call history with an on screen logging system. Our market-leading handsets do much more than this, and are proven to increase a company’s efficiency and productivity levels as well as delivering them with the tools to deliver a superior service to their client base.

Network Telecom offer very competitive rates, upgrading business phone systems at little or no extra cost to your business.

Our consultants will listen to all your requirements and work with you to recommend the right Business Phone System for your organisation.

For a free consultation please contact us on:


freephone    demo

One Telephone System, Multiple Features

bts-icon1Call Forwarding
The ability to forward a call to any office, landline or mobile handset in the world
bts-icon2Call Transfer
The ability to transfer a call from one handset

to another, including mobiles for those colleagues working out of office
bts-icon3Conference Calling
Save on travel costs by having conference meetings over the phone
bts-icon4Personal, System and Extension Directories
Store numerous telephone numbers within your handset
Enables calls to be made whilst the phone is on the hook and plays through loud speaker
To business improvement applications


Sector Specialisms

Understanding our clients’ business environment and strategic aims is essential when providing them with one of our first class telephony solutions. Our experienced consultants specialise in industry sectors and practice areas to achieve maximum business communication efficiency.

Request a Call Back

Click on the button below to request a callback and we will call within one hour
(subject to standard operating hours)

Request Call Back

Brochure Book a demo Call me back