• For over 20 years we've been focused on keeping businesses talking.

Testimonials

We know customer service is something that everyone promises, but not everyone delivers it. Our mission statement is built around putting the customer first, and we have received numerous testimonials demonstrating that we’re delivering on this. 

  • "Network Telecom provide my business with phone and..."

    Network Telecom provide my business with phone and broadband and I found them the best value for money around after a lot of researching. Great customer service, always very polite and helpful on the phone/emails offering a lot of technical help and advice.
    No. 12 Interiors
    Rachel Davies, Owner
  • "I have been a customer of Network Telecom for 5 ..."

    I have been a customer of Network Telecom for 5 years and have always found their service to be first class. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. The installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.
    Billingham Cooke Estate Agents
    Matt Billingham, Partner
  • "From the go-live date, there have been inevitable ..."

    From the go-live date, there have been inevitable changes and modifications required to tailor everything to our exact requirements and Network Telecom have always been responsive and helpful in making these changes happen. Everyone from sales, engineering, service and after-care has been a pleasure to deal with. We would certainly recommend Network Telecom.
    Gordon Lamb
    Kheng Lim, Group Finance Director
  • "Network Telecom have provided our business ..."

    Network Telecom have provided our business communications for 20 years. From our lines and calls, broadband, telephone system and business mobiles they have continued to deliver excellent service to all of our branches throughout the midlands. One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.
    Thomas Group Limited
    Julie Atkinson
  • "I would like to congratulate your company on its ..."

    I would like to congratulate your company on its staff and the service they provide. We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.
    Muller Webb & Co
    Michael Muller
  • "CMC have been using Network Telecom for some time..."

    CMC have been using Network Telecom for some time. I am impressed with how easy it is to deal with them and how quickly they react and sort any faults that may occur. Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and Networking needs as we continue to expand. I would have no hesitation in recommending Network Telecom to anybody.
    CMC Cleaning
    Andy Broxholme
  • "Great service! We have found Network Telecom to be..."

    Great service! We have found Network Telecom to be an approachable and understanding team of professionals – and right on our doorstep. With our efficient account manager paying regular visits to discuss our requirements thoroughly, Network Telecom have again reduced our phone bills for yet another 12 months!
    Battlefield Printing Group
    Amanda Mullins, Account Manager
  • "At Shukers Land Rover we were looking for a ..."

    At Shukers Land Rover we were looking for a telecoms provider capable of supporting the communications of our company across our three separate sites. Network Telecom were able to offer this and much more. We now have a telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!
    Shukers Land Rover
    Vernon Hogg, Managing Director
  • "Have just had a new system installed in our law ..."

    Have just had a new system installed in our law office. I cannot recommend them highly enough. From the first contact by Luke, through the expedited connection of my line and broadband by Hayley to the final install and set up by Tom. The service has been UNBELIEVABLE. Everyone has been so helpful. I thank all the staff mentioned for the help in getting us up and running. I shall be recommending Network Telecom to everyone I know
    MZ Law Solicitors
    Gulab Zaman
  • "Very pleased with the service and support received..."

    Very pleased with the service and support received from Network Telecom and the solution provided to be able to divert calls to mobiles and other sites which have proven invaluable to our business.
    IPC Gansow UK
    Richard Slater
  • "Network Telecom staff have always been ..."

    Network Telecom staff have always been professional, courteous and helpful. They take the time out to listen to and detail your exact requirements and requests and find the best solution for the business. The training visits were also a great help to eliminate the manual reading and gives an opportunity face to face to ask any questions we may have had. All in all a good service and set up from start to finish.
    JH Landscapes
    Emma James
  • "Network Telecom helped Profile Glass to seamlessly..."

    Network Telecom helped Profile Glass to seamlessly exchange our telephone and broadband supplier without any hassle, the new phone system was installed with no business interruption. The response time to issues is fast and informative with great systems. I would recommend Network Telecom to anybody thinking of changing their telecommunications.
    Profile Glass Ltd
    Kerry Knight
  • "We had two problems with malicious damage to the ..."

    We had two problems with malicious damage to the external and ISDN lines this week. Both solved quickly. Many thanks to the customer service team for that.
    JH Richards
    Paul Salloway
  • "Network Telecom have been supplying our telephony ..."

    Network Telecom have been supplying our telephony for a very long time and they provide us with a consistently reliable system. We have had several systems over the years and they take care of everything keeping us informed and making sure that any disruptions are kept to a minimum. We also have our mobiles with them. I would have no hesitation to recommend Network Telecom to anyone looking for totally reliable telephony. They are always very professional and helpful.
    Binder Fasteners
    Daniel Antrobus
  • "We needed a communications partner who understood ..."

    We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. Network Telecom Solutions have experienced and knowledgeable consultants to advise us and a support operation that is quick to react and technically capable to ensure our systems are always available to deal with our customer call volumes. I would recommend Network Telecom Solutions to any organisations who rely on their contact center operation’s to support their business activities.
    Principal Insurance
    Dave Bowcock, Managing Director
  • "We have been customers of Network Telecom for ..."

    We have been customers of Network Telecom for twelve years, Initially with mobiles and have gradually turned all our communications over to them. They manage our landlines, our telephone systems and now our computers and technical support. It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.
    Benbow Brothers Ltd
    Dale Benbow
  • "Samsung is pleased to see Network Telecom achieve ..."

    Samsung is pleased to see Network Telecom achieve Platinum Business Partner status. This level of accreditation gives Samsung customers the confidence that they are being looked after by a company that will deliver sales and service to the highest standard.
    Samsung Electronics (UK) Ltd
    Paul Templeton, General Manager
  • "Network Telecom has provided our company GBM UK ..."

    Network Telecom has provided our company GBM UK with a new telephone system which has been invaluable to our business. The internal message system proves so useful when taking messages or wanting quick replies off staff members. The universal address book is also great for when people are on leave and need urgent contact information. Their after-care is also fantastic and we would highly recommend them to anyone.
    GBM UK
    Emma Murray, Business Development Consultant
  • "Everyone within Network Telecom from sales, ..."

    Everyone within Network Telecom from sales, engineering, service and aftercare has been a pleasure to deal with, on moving premises we were provided a solution which allowed us to keep our existing telephone numbers and this has enabled our business to grow.
    Autumn Leaves Furniture
    Stephen Partridge
  • "What a first class supplier of telephone systems..."

    What a first class supplier of telephone systems – a pleasure to deal with – highly recommended!!
    5 Star Windows & Conservatories
    Richard Manser, Managing Director
  • "We have been with Network Telecom for many years, ..."

    We have been with Network Telecom for many years, the staff are friendly and knowledgeable. So when the time came around to upgrade, I did not hesitate when it came to stopping with Network Telecom. From the sales team, to the engineer and through to the account manager everyone was very friendly and gave great instructions on how the system worked answering any questions we had. I would not hesitate to recommend them to anyone looking for a telecom system
    Birmingham Stopper Limited
    Gary James
  • "Having worked with Network Telecom for over ten ..."

    Having worked with Network Telecom for over ten years we find them both reactive to problems and proactive to saving us money. They are a pleasure to deal with, always answer the phone promptly and without the dreaded call centre approach.
    Erodex (UK) LTD
    Chris Nash, Company Secretary
  • "Network Telecom took all the stress out of ..."

    Network Telecom took all the stress out of changing telecommunications supplier, easy installation with no business interuption. Great systems, easy to use, reliable and cutting edge. I would recommend Network Telecom to anybody thinking of changing their telecommunications.
    CC Autocentres Ltd
    Simon Bennett
  • "Network Telecom’s marketing on-hold solution has..."

    Network Telecom’s marketing on-hold solution has benefited the company in a number of ways. Not only are fewer callers now hanging up when they’ve been placed on hold, but they’re actually inquiring about some of the additional services we provide as a result of hearing the on-hold message, boosting our revenues. The system was very quick and easy to implement and is flexible enough to allow us to change the messaging whenever the need arises.
    Priorslee Motor Spares & Services
    Sarah Smith, Managing Director
  • " Our account manager has been an absolute pleasure..."

    Our account manager has been an absolute pleasure to deal with and even went to the trouble of chasing our previous providers for over payments on our contracts. This high level of service can be found throughout the company; from their customer service department through to their IT and engineering teams. The service Network Telecom provide is second to none. I would certainly not hesitate in recommending them as a trustworthy and reliable communications provider with a great customer service.
    Non Ferrous Stockholders Ltd
    Chris Farkas, Managing Director
  • "At the company I work for, we have used Network ..."

    At the company I work for, we have used Network Telecom for our fixed line telephones and broadband for a number of years. Throughout this time, they have been unfailingly helpful, providing a level of friendly, informed and competent support that has come as a refreshing and welcome change from the service we had from our previous suppliers. Their technical support in particular has always been excellent.
    Belfield Furnishings (Duflex Foam Ltd)
    Charles Spalton
  • "We have been with Network telecom a few years for ..."

    We have been with Network telecom a few years for lines and I couldn’t fault any of the service with them once the system was installed. I was kept up to date with the progress and was dealt with in a very professional and friendly manner. I was not the easiest to work with and they were patient with my lack of understanding phone systems. I am happy with Network and will never fault the staff at Network Telecom.
    KG Washford Ltd
    Tracey Kirk
  • "As a family business we have used network telecom ..."

    As a family business we have used network telecom for over 20 years. The service they provide is second to none. with the help of Sarah & Colleen I couldn't wish for a better service. We cant thank the Two named people enough.
    Brett Quinton Funeral Directors
    Brett Quinton
  • "Excellent service from start to finish. Danny was..."

    Excellent service from start to finish. Danny was extremely knowledgeable, with a thorough training programme.
    Superior Sections
    Adam Henshaw
  • "When Dogs Trust opened our latest re-homing center..."

    When Dogs Trust opened our latest re-homing center in Loughborough, we needed a Communications Partner who could help us with the project to deliver the voice and data infrastructure. We selected Network Telecom Solutions as they offered a comprehensive solution with the right level of engineering and planning to ensure the implementation was successful. I was delighted with the installation and overall solution. Since the go-live there have been modifications, which NT have resolved straight away.
    Dogs Trust
    Bernie Burdett, Head of IT
  • "We selected NT Solutions to support our 400 user ..."

    We selected NT Solutions to support our 400 user global voice and data environment which includes 4 sites in the UK and 3 sites in the US and Bermuda. We needed a partner who offered 24/7/365 global support and who was quick to react to issues and enquiries without being saddled with the ‘red tape’ associated with many service organisation. Network Telecom Solutions has been a pleasure to deal with and I would not hesitate in recommending their services to other organisations.
    Randall & Quilter Insurance Services Group IT
    John Shaw
  • "Great service from this company who we have been ..."

    Great service from this company who we have been with for over 10 years. Our account manager Emily Mould always checks in with us just to make sure things are OK and if we need any help with anything. Emily always makes sure we are getting the cost effectiveness for our business. Would definitely recommend them to anyone looking to cut costs in the business telecommunications. Five star rated all the way.
    S Lilley & Son Ltd
    Simon Lilley