• Consolidating your costs. Improving your telecoms. It's so simple...

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  • One provider. One bill. One brand new telecoms package tailored to your business

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  • We’ve been helping businesses transform their communications for over 20 years

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About

Consolidating your costs. Improving your telecoms.

We know that having multiple bills from multiple providers for multiple products can be an operational nightmare.
Network Telecom delivers your business with every communication product and service you require, bringing
everything together under one roof. Its simple…one provider, one bill, one brand new business telephone system.

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Reasons why businesses choose us

Red carpet customer service

Our focus on putting the customer first is what sets us above the competition. Our dedicated team of account managers and engineers are on hand to advise and support your business 24/7, 365 days a year.

We go above and beyond to make sure you have the best products, the best call rates and the best customer experience possible. Being based in the heart of central England allows us to provide super effective customer support and fast-acting response times.

Our People

Acting with integrity at all times, while being confident and authoritative in their area of expertise, our clients only work with people they can trust. With over 100 members of staff, many of our employees have been with us every step of the way.

Highly qualified and experienced within the telecommunications industry, you can rest assured you'll be speaking to an expert no matter what your line of enquiry. We're constantly on the look our for high-calibre individuals to bring more success to our customers. Furthermore, we're passionate about helping our customers with a smile.

National supplier but with original core values

At Network Telecom, we’re in the perfect position to help. We’re big enough to help any business in the UK, yet small enough to still retain our personable service backed up by UK technical support and customer service.

Being this agile makes us the perfect choice for any SME business, which is why so many have chosen us. We've prioritised our customers and retained the key things that make us different. We're not a faceless organisation. Any problems and we'll send an Account Manager or Engineer out to see you straight away.

One supplier and one point of contact

We're able to handle all of your technology so that everything’s with one supplier. Being experts in what we do, we resolve over 90% of enquiries in one conversation, saving you the wasted time and frustration that comes when dealing with multiple providers.

Every customer is provided with a dedicated Account Manager who will never be far away and always available to pop in and see you should need. Based from a singular location, you can call us any time and gain easy access to any of our teams. Even better, all of your services are invoiced on one, easy to understand bill because we believe in keeping things simple.

Our unique approach

When moving to a new telecommunications provider, it's important to ensure they provide a good balance between service and savings. That’s why we offer the best communication solutions and service for the best possible value. Getting a high quality, stress-free service shouldn’t cost a premium. 

We follow a simple process which starts with an analysis of your current costs, followed by a comprehensive proposal that identifies saving opportunities. We look to enhance your workplace efficiency while reducing administration time and simplifying your telecoms management.

A telecoms provider you can trust

Our highly trained, friendly and efficient staff are totally committed to providing the leading solutions needed to help you to work more efficiently and profitably. We'll always advise you on the options we think best suit your business and future goals, being fully transparent at all times.

We provide the best choice of voice, data, mobile, broadband and IT solutions available to keep your company up-to-date and ahead of your competitors in a constantly evolving communications industry. We don't believe in technical telecoms jargon. We keep it simple by focusing on how our services can deliver business benefits.

Business Telephony

At Network Telecom we have a wealth of experience in helping clients to choose the right business telephone system for them.

Find out more! about Business Telephony

Hosted Voice

A hosted telephone system is quickly becoming the more favourable communication choice for businesses throughout the UK. 

Find out more! about Hosted Voice

Lines and Calls

At Network Telecom we make it easy to manage your costs and simplify business operations with a consolidated Lines and Calls package.

Find out more! about Lines and Calls

Connectivity

We offer a full range of broadband & connectivity solutions to suit your business, providing a highly reliable business internet experience. 

Find out more! about Connectivity

Mobiles

Our range of business mobiles and devices, coupled with industry leading tariffs will keep you connected, wherever you are.

Find out more! about Mobiles

IT Services

Our IT services and NOC team can handle all your IT requirements, effectively combining them with your chosen voice and connectivity solutions

Find out more! about IT Services

Let's work together

Whether you'd like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply to ask us for business telecoms advice, we’d love to hear from you.

Contact Us

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SME Phone Systems

Backed by a professional and skilled team who are experts in the SME market, we provides businesses across the UK with an extensive range of telecom services and packages that are tailor made for SME budgets.

We’ve built our business on helping SME organisations with their communication requirements and fully understand the need to demystify telecoms for smaller businesses who just want to understand how it will work and what difference it will make to their business.

Whether you're a brand new business or have been around for years, we provide a consistent and affordable services that help our customers grow.

Office Moves

Moving to new premises can be stressful and take a lot of organisation. As a valued customer we want to ensure your telecom services are the one thing you don’t have to worry about.

We specialise in helping businesses move or relocate premises. Whether you’re looking for a new business phone system, or to migrate your existing system, we aim to make the transition to your new location both smooth and headache free.

Our team of specialist engineers are highly experienced at re-installing telecommunications infrastructure ready for when you move in.

Mobile Working

At Network Telecom we enable our users to achieve an ‘in office’ experience from any location on any device. We combine both fixed and mobile telephony to offer a truly mobile workforce and uninterrupted communications service.

By utilising a range of devices such as cloud based phone systems, integrated smartphone app’s, CTI, WIFI handsets, DECT phones, business mobiles and innovative UC applications, we free your team to communicate wherever they are.

We ensure you utilise the best call rates and maintain full visibility and control of every call made, regardless of location.

 

Multi Sites

If your business operates in more than one location, we can provide you with a cost effective solution that will link all of your sites together through our cutting edge communication systems.

Offering 'best in class' technology means we can supply your business with a single, centralised phone system that operates over multiple sites. We remove the need to have a system in every location, significantly cutting costs and improving operational efficiencies.

We provide full visibility on the availability status of every handset across your organisation, regardless of where they are. Dial a colleague in your northern office using their normal extension and pay no call charges at all. Your calls never leave the internal network we design for you.

Unified Communications (UC)

Communicate and collaborate anytime, anywhere, and from any device. We understand the changing expectations of the modern workplace and the need for more flexible technology.

Adopting a Unified Communications strategy can really change the way you do business and ensure your workforce can communicate effectively everywhere they work. UC is not a single product, but an integrated set of communication tools that provide a consistent means of communication across multiple devices, regardless of location.

We offer innovative UC solutions that allow one number to be used across multiple devices for voice, video, email and instant messaging. 

Phone System Upgrades

Upgrading your existing business telephone system can provide you with so many easy-to-use features, ensuring that a missed call will never turn into a missed sales opportunity.

At Network Telecom we specialise in upgrading business phone systems, often at little or no extra cost to your business. What’s more; we’ll happily decommission your old phone system and remove the hassle for you.

Our consultants will listen to all of your requirements and work with you to recommend the best upgrade solution for your business. Put simply; we take what you have already and make it better, often without increasing your costs. 

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1) What are you looking to do?

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2) How many phones do you require?

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3) When will you want the telephone system installed?

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Testimonials

Network Telecom provide my business with phone and broadband. I found them the best value for money around after a lot of researching. Great customer service, always very polite and helpful on the phone/emails. They offer a lot of technical help and advice.

Rachel Davies, Owner - No. 12 Interiors
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Samsung is pleased to see Network Telecom achieve Platinum Business Partner status. This level of accreditation gives Samsung customers the confidence that they are being looked after by a company that will deliver sales and service to the highest standard.

Paul Templeton, General Manager - Samsung Electronics (UK) Ltd
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Everyone within Network Telecom from sales, engineering, service and aftercare has been a pleasure to deal with. On moving premises we were provided a solution which allowed us to keep our existing telephone numbers and this has enabled our business to grow.

Stephen Partridge - Autumn Leaves Furniture
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What a first class supplier of telephone systems – a pleasure to deal with – highly recommended!!

Richard Manser, Managing Director - 5 Star Windows & Conservatories
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Having worked with Network Telecom for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don't have the dreaded call centre approach.

Chris Nash, Company Secretary - Erodex (UK) LTD
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Network Telecom took all the stress out of changing telecommunications supplier, easy installation with no business interuption. Great systems, easy to use, reliable and cutting edge. I would recommend Network Telecom to anybody thinking of changing their telecommunications.

Simon Bennett - CC Autocentres Ltd
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Very pleased with the service and support received from Network Telecom and the solution provided to be able to divert calls to mobiles and other sites which have proven invaluable to our business.

Richard Slater - IPC Gansow UK
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As a family business we have used Network Telecom for over 20 years. The service they provide is second to none and, with the help of Sarah & Colleen, I couldn't wish for a better service. We can't thank the two named people enough.

Brett Quinton - Brett Quinton Funeral Directors
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We had two problems with malicious damage to the external and ISDN lines this week. Both solved quickly. Many thanks to the customer service team for that.

Paul Salloway - JH Richards
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Excellent service from start to finish. Danny was extremely knowledgeable, with a thorough training programme.

Adam Henshaw - Superior Sections
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It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.

Dale Benbow - Benbow Brothers Ltd
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Our account managers have been fantastic, the installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.

Matt Billingham, Partner - Billingham Cooke Estate Agents
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Network Telecom has provided our company GBM UK with a new telephone system which has been invaluable to our business. Their after-care is also fantastic and we would highly recommend them to anyone.

Emma Murray, Business Development Consultant - GBM UK
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Network Telecom have always been responsive and helpful in making these changes happen. Everyone from sales, engineering, service and after-care has been a pleasure to deal with. We would certainly recommend Network Telecom.

Kheng Lim, Group Finance Director - Gordon Lamb
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One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.

Julie Atkinson - Thomas Group Limited
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We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.

Michael Muller - Muller Webb & Co
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We needed a communications partner who could help us with the project to deliver our voice and data infrastructure. I was delighted with the installation and overall solution. Since the go-live there have been modifications, which Network Telecom have resolved straight away.

Bernie Burdett, Head of IT - Dogs Trust
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We have been with Network Telecom for many years, the staff are friendly and knowledgeable. I would not hesitate to recommend them to anyone looking for a business telecom system.

Gary James - Birmingham Stopper Limited
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Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and Networking needs as we continue to expand. I would have no hesitation in recommending Network Telecom to anybody.

Andy Broxholme - CMC Cleaning
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With our efficient account manager paying regular visits to discuss our requirements thoroughly, Network Telecom have again reduced our phone bills for yet another 12 months.

Amanda Mullins, Account Manager - Battlefield Printing Group
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We now have a telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!

Vernon Hogg, Managing Director - Shukers Land Rover
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We selected NT to support our 400 user global voice and data environment which includes 7 sites globally. Network Telecom Solutions has been a pleasure to deal with and I would not hesitate in recommending their services to other organisations.

John Shaw - Randall & Quilter Insurance Services Group IT
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The system was very quick and easy to implement, and is flexible enough to allow us to change the messaging whenever the need arises.

Sarah Smith, Managing Director - Priorslee Motor Spares & Services
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Everyone has been so helpful. I thank all the staff mentioned for the help in getting us up and running. I shall be recommending Network Telecom to everyone I know.

Gulab Zaman - MZ Law Solicitors
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At the company I work for, we have used Network Telecom for our fixed line telephones and broadband for a number of years. Their technical support in particular has always been excellent.

Charles Spalton - Belfield Furnishings (Duflex Foam Ltd)
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I was not the easiest to work with and they were patient with my lack of understanding phone systems. I am happy with Network and will never fault the staff at Network, Thank you.

Tracey Kirk - KG Washford Ltd
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Accreditations