Careers
Looking for a fresh challenge?
Join the team! Here at Network Telecom, we have loads of exciting career opportunities. With a fast-paced and positive workplace culture, we pride ourselves on our excellent employee retention rates, impressive employee benefits and a goal-oriented approach. Please click on the links below for further information about our current vacancies and for details on how to apply.
Qualified Telecoms Engineers
Do you pride yourself on your customer service skills as well as your technical know-how? Our engineer vacancies could be for you!
IT Support Field Engineer
Fancy being at the forefront of our IT related installations and technical support? Learn more about our field engineer role!
IT Engineer
Providing a single point of contact for our IT customers, this role is key to our excellent customer service experience. Learn more!
Senior Telephony Engineer
A core part of our support and engineering team, as Senior Telephony Engineer you’ll be at the heart of our customer experience.
Support Telephony Engineer
Looking for a role that allows you to help customers while sharing your technical expertise? Read more!
Telesales Executive
Are you money hungry and already pursuing a career in sales? Look no further for your next role!
Junior Product Trainer
A role where no two days are ever the same! Join our exciting product team as a Junior Product Trainer!
Staff Success Stories
Hannah Douglas
Account Manager
Hannah is responsible for ensuring that all of the customers in her location are happy and up to date with what is going on with their telecoms services, as well as any news or information that they need to be aware of. She has been at the business since July 2007 and worked as a telesales executive before moving into a sales administration role and the service department. She is now an account manager, covering the Birmingham area.
Colleen Taylor
Director of Billing and Retention
Colleen is responsible for overseeing the day-to-day running of the company’s activities. She joined the organisation in February 2000 and has worked her way up and across the business working in various roles including; Office Junior, Billing Administrator, Account Manager and Customer Relationship Manager. She has over 17 years of experience in the industry and really is part of the furniture. Now, as Director of Billing and Retention, she is an integral member of the Senior Management team.
Anya Kenner
Lease Desk and CRM Supervisor
Anya is responsible for ensuring that the rest of the staff have adequate support to work efficiently. She is responsible for taking care of staff questions and queries around our CRM system. She joined us in October 2013 and has held various positions including receptionist, cover lease desk and holds the position of AKJ Champion. Since being with us, she has undergone an Apprenticeship in Level 2 Business & Administration, which included Level 1 in ICT functional skills. She also holds an NVQ Level 3 in Business & Administration which includes Level 2 in ICT functional skills.
Tanya Macera
Management Accountant
Tanya has worked in finance for 21 years, working in a variety of sectors including Private Healthcare, Motor Trade, NHS and Telecoms. Since working for Network Telecom, she has achieved MAAT status after completing her diploma and her final year of the Association of Account Technicians.
Sarah Paskin
Enterprise Installations and Accounts Co-Ordinator
Sarah is our Enterprise Installations and Accounts Co-Ordinator and joined the company in October 2010. She has worked in Telesales, as an Installations Administrator and is now the Senior Installations Administrator. She has previously worked in various Customer Service roles. Since being at Network Telecom she has achieved a Pearson EDI Level 2 NVQ Certificate in Customer Service.
