We know customer service is something that everyone promises, but not everyone delivers. Our mission statement is built around putting the customer first, and we have received numerous testimonials demonstrating that we’re delivering on this.
Incredible Service, helped us move buildings and had our whole team up and working again within a day. Special thanks to Brindley for his hard work and putting up with all the movement going on in the building at the time. Would highly recommend.
Network Telecom took all the stress out of changing telecommunications supplier, easy installation with no business interuption. Great systems, easy to use, reliable and cutting edge. I would recommend Network Telecom to anybody thinking of changing their telecommunications.
Everyone within Network Telecom from sales, engineering, service and aftercare has been a pleasure to deal with. On moving premises we were provided a solution which allowed us to keep our existing telephone numbers and this has enabled our business to grow.
Network Telecom have provided our business communications for twenty years. From our lines and calls, broadband, telephone system and business mobiles, they have continued to deliver excellent service to all of our branches throughout the midlands. One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.
I’m absolutely blown away with Network Telecom. Initially, they helped us move all our lines and calls away from BT and saved us 60% on what i was paying BT for the exact same service! Then they showed me the awesome capabilities of their phone system, we went with it and haven’t looked back since. They’ve also relocated the lines and phone system during our recent office move and it went flawlessly. I have 100% faith in Network Telecom. Thanks guys! Keep it up!
Network Telecom helped Profile Glass to seamlessly exchange our telephone and broadband supplier without any hassle. The new business phone system was installed with no business interruption. The response time to issues is fast and informative with great systems. I would recommend Network Telecom to anybody thinking of changing their telecommunications.
We have been with Network Telecom for many years, the staff are friendly and knowledgeable. So when the time came around to upgrade, I did not hesitate when it came to staying with Network Telecom. From the sales team to the engineer, through to the account manager, everyone was very friendly and gave great instructions on how the system worked answering any questions we had. I would not hesitate to recommend them to anyone looking for a telecom system
I would like to congratulate your company on its staff and the service they provide. We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.
Network Telecom have been supplying our business telephony for a very long time and they provide us with a consistently reliable system. We have had several systems over the years and they take care of everything, keeping us informed and making sure that any disruptions are kept to a minimum. We also have our mobiles with them. I would have no hesitation to recommend Network Telecom to anyone looking for totally reliable telephony. They are always very professional and helpful.
We have been customers of Network Telecom for twelve years. We initially started with mobiles and have gradually turned all our communications over to them. They manage our landlines, our business telephone systems and now our computers and technical support. It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.
Network Telecom staff have always been professional, courteous and helpful. They take the time out to listen to and detail your exact requirements and requests and find the best solution for the business. The training visits were also a great help to eliminate the manual reading and gives an opportunity face to face to ask any questions we may have had.
All in all a good service and set up from start to finish.
We have been a customer with Network Telecom for a few years and they supply us with much of our communications here. We are very satisfied as they have been quick to respond, always on hand and with our Account Manager Dave, easy to contact. Highly Recommend.
I have been a customer of Network Telecom for 5 years and have always found their service to be first class. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. The installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.
Having worked with Network Telecom for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.
Great service from this company who we have been with for over 10 years. Our account manager Emily Mould always checks in with us just to make sure things are OK and if we need any help with anything. Emily always makes sure we are getting the cost effectiveness for our business. Would definitely recommend them to anyone looking to cut costs in the business telecommunications. Five star rated all the way.
Have just had a new system installed in our law office. I cannot recommend them highly enough. From the first contact by Luke, through the expedited connection of my line and broadband by Hayley to the final install and set up by Tom. The service has been UNBELIEVABLE. Everyone has been so helpful. I thank all the staff mentioned for the help in getting us up and running. I shall be recommending Network Telecom to everyone I know
We have recently signed up for a brand-new telephone system with Network Telecom as our system had become old and needed updating. Service has been excellent from the consultant who contacted us and came out to give us a demonstration. The engineer that fitted the system and got us changed over and running with no down time was brilliant too. Dealings with the office have been good and we are already starting to notice the difference with our new system and some of the business and financial benefits that come with it being more modern. Very pleased we made the decision to switch over!!
At Shukers Land Rover we were looking for a telecoms provider capable of supporting the communications of our company across our three separate sites. Network Telecom were able to offer this and much more. We now have a business telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!
At the company I work for, we have used Network Telecom for our fixed line telephones and broadband for a number of years. Throughout this time, they have been unfailingly helpful, providing a level of friendly, informed and competent support that has come as a refreshing and welcome change from the service we had from our previous suppliers. Their technical support in particular has always been excellent.
As a family business we have used Network Telecom for over 20 years. The service they provide is second to none and, with the help of Sarah & Colleen, I couldn’t wish for a better service. We can’t thank the two named people enough.
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