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Testimonials

We know customer service is something that everyone promises, but not everyone delivers. Our mission statement is built around putting the customer first, and we have received numerous testimonials demonstrating that we’re delivering on this.

Incredible Service, helped us move buildings and had our whole team up and working again within a day. Special thanks to Brindley for his hard work and putting up with all the movement going on in the building at the time. Would highly recommend.

Matthew Davey – Edward’s Trust

Network Telecom took all the stress out of changing telecommunications supplier, easy installation with no business interuption. Great systems, easy to use, reliable and cutting edge. I would recommend Network Telecom to anybody thinking of changing their telecommunications.

Simon Bennett – CC Autocentres Ltd

Everyone within Network Telecom from sales, engineering, service and aftercare has been a pleasure to deal with. On moving premises we were provided a solution which allowed us to keep our existing telephone numbers and this has enabled our business to grow.

Stephen Partridge – Autumn Leaves Furniture

Network Telecom helped Profile Glass to seamlessly exchange our telephone and broadband supplier without any hassle. The response time to issues is fast and informative with great systems. I would recommend Network Telecom to anybody thinking of changing their telecommunications.

Kerry Knight – Profile Glass Ltd

When Dogs Trust opened our latest re-homing center in Loughborough, we needed a Communications Partner who could help us with the project to deliver the voice and data infrastructure. We selected Network Telecom Solutions as they offered a comprehensive solution with the right level of engineering and planning to ensure the implementation was successful. I was delighted with the installation and overall solution. Since the go-live there have been modifications, which NT have resolved straight away.

Bernie Burdett, Head of IT – Dogs Trust

It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.

Dale Benbow – Benbow Brothers Ltd

Network Telecom have always been responsive and helpful in making these changes happen. Everyone from sales, engineering, service and after-care has been a pleasure to deal with. We would certainly recommend Network Telecom.

Kheng Lim, Group Finance Director – Gordon Lamb

With our efficient account manager paying regular visits to discuss our requirements thoroughly, Network Telecom have again reduced our phone bills for yet another 12 months.

Amanda Mullins, Account Manager – Battlefield Printing Group

Network Telecom have provided our business communications for twenty years. From our lines and calls, broadband, telephone system and business mobiles, they have continued to deliver excellent service to all of our branches throughout the midlands. One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.

Julie Atkinson – Thomas Group Limited

We have been with Network Telecom for many years, the staff are friendly and knowledgeable. I would not hesitate to recommend them to anyone looking for a business telecom system.

Gary James – Birmingham Stopper Limited

The service Network Telecom provide is second to none, which made the decision easy when it came to upgrading our telephone system. I would certainly not hesitate in recommending them as a trustworthy and reliable communications provider with a great customer service.

Chris Farkas, Managing Director – Non Ferrous Stockholders Ltd

Excellent service from start to finish. Danny was extremely knowledgeable, with a thorough training programme.

Adam Henshaw – Superior Sections

I’m absolutely blown away with Network Telecom. Initially, they helped us move all our lines and calls away from BT and saved us 60% on what i was paying BT for the exact same service! Then they showed me the awesome capabilities of their phone system, we went with it and haven’t looked back since. They’ve also relocated the lines and phone system during our recent office move and it went flawlessly. I have 100% faith in Network Telecom. Thanks guys! Keep it up!

Dave Smith – Musicline Publications Ltd

We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. I would recommend Network Telecom to any organisations who rely on their contact center operation’s to support their business activities.

Dave Bowcock, Managing Director – Principal Insurance

Network Telecom helped Profile Glass to seamlessly exchange our telephone and broadband supplier without any hassle. The new business phone system was installed with no business interruption. The response time to issues is fast and informative with great systems. I would recommend Network Telecom to anybody thinking of changing their telecommunications.

Kerry Knight – Profile Glass Ltd

Recently moved from Unicom to Network Telecom. Im writing to congratulate Network Telecom on their invoices!! Well laid out. Easy to read and easy to see the VAT and therefore simple to enter into our accounting system. What a refreshing change this is – and i do the accounts here so its an important part!
Thank you

Sandra Heathcote – Blotts Country Club

We now have a telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!

Vernon Hogg, Managing Director – Shukers Land Rover

We have been with Network Telecom for many years, the staff are friendly and knowledgeable. So when the time came around to upgrade, I did not hesitate when it came to staying with Network Telecom. From the sales team to the engineer, through to the account manager, everyone was very friendly and gave great instructions on how the system worked answering any questions we had. I would not hesitate to recommend them to anyone looking for a telecom system

Gary James – Birmingham Stopper Limited

I would like to congratulate your company on its staff and the service they provide. We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.

Michael Muller – Muller Webb & Co

Network Telecom has provided our company GBM UK with a new telephone system which has been invaluable to our business. Their after-care is also fantastic and we would highly recommend them to anyone.

Emma Murray, Business Development Consultant – GBM UK

Network Telecom have been supplying our business telephony for a very long time and they provide us with a consistently reliable system. We have had several systems over the years and they take care of everything, keeping us informed and making sure that any disruptions are kept to a minimum. We also have our mobiles with them. I would have no hesitation to recommend Network Telecom to anyone looking for totally reliable telephony. They are always very professional and helpful.

Daniel Antrobus – Binder Fasteners

CMC have been using Network Telecom for some time. I am impressed with how easy it is to deal with them and how quickly they react and sort any faults that may occur. Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and Networking needs as we continue to expand. I would have no hesitation in recommending Network Telecom to anybody.

Andy Broxholme – CMC Cleaning

We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. Network Telecom have experienced and knowledgeable consultants to advise us and a support operation that is quick to react and technically capable to ensure our systems are always available to deal with our customer call volumes. I would recommend Network Telecom Solutions to any organisation who rely on their contact center operation to support their business activities.

Dave Bowcock, Managing Director – Principal Insurance

We have been customers of Network Telecom for twelve years. We initially started with mobiles and have gradually turned all our communications over to them. They manage our landlines, our business telephone systems and now our computers and technical support. It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.

Dale Benbow – Benbow Brothers Ltd

Everyone has been so helpful. I thank all the staff mentioned for the help in getting us up and running. I shall be recommending Network Telecom to everyone I know.

Gulab Zaman – MZ Law Solicitors

Our account manager has been an absolute pleasure to deal with and even went to the trouble of chasing our previous providers for over payments on our contracts. This high level of service can be found throughout the company; from their customer service department through to their IT and engineering teams. The service Network Telecom provide is second to none. I would certainly not hesitate in recommending them as a trustworthy and reliable communications provider with a great customer service.

Chris Farkas, Managing Director – Non Ferrous Stockholders Ltd

We have been with Network Telecom for a few years for lines and I couldn’t fault any of the service with them once the system was installed. I was kept up to date with the progress and was dealt with in a very professional and friendly manner. I was not the easiest to work with and they were patient with my lack of understanding of business phone systems. I am happy with my network and will never fault the staff at Network Telecom.

Tracey Kirk – KG Washford Ltd

One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.

Julie Atkinson – Thomas Group Limited

Our account managers have been fantastic, the installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.

Matt Billingham, Partner – Billingham Cooke Estate Agents

At the company I work for, we have used Network Telecom for our fixed line telephones and broadband for a number of years. Their technical support in particular has always been excellent.

Charles Spalton – Belfield Furnishings (Duflex Foam Ltd)

Network Telecom staff have always been professional, courteous and helpful. They take the time out to listen to and detail your exact requirements and requests and find the best solution for the business. The training visits were also a great help to eliminate the manual reading and gives an opportunity face to face to ask any questions we may have had.

All in all a good service and set up from start to finish.

Emma James – JH Landscapes

We have been a customer with Network Telecom for a few years and they supply us with much of our communications here. We are very satisfied as they have been quick to respond, always on hand and with our Account Manager Dave, easy to contact. Highly Recommend.

Alf Del Basso, Director – Jones Hunt & Co

From the go-live date, there have been inevitable changes and modifications required to tailor everything to our exact requirements and Network Telecom have always been responsive and helpful in making these changes happen. Everyone from sales, engineering, service and after-care has been a pleasure to deal with. We would certainly recommend Network Telecom.

Kheng Lim, Group Finance Director – Gordon Lamb

I was not the easiest to work with and they were patient with my lack of understanding phone systems. I am happy with Network and will never fault the staff at Network, Thank you.

Tracey Kirk – KG Washford Ltd

Network Telecom provide my business with phone and broadband. I found them the best value for money around after a lot of researching. Great customer service, always very polite and helpful on the phone/emails. They offer a lot of technical help and advice.

Rachel Davies, Owner – No. 12 Interiors

Very pleased with the service and support received from Network Telecom and the solution provided to be able to divert calls to mobiles and other sites which have proven invaluable to our business.

Richard Slater – IPC Gansow UK

I have been a customer of Network Telecom for 5 years and have always found their service to be first class. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. The installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.

Matt Billingham, Partner – Billingham Cooke Estate Agents

What a first class supplier of telephone systems – a pleasure to deal with – highly recommended!!

Richard Manser, Managing Director – 5 Star Windows & Conservatories

Having worked with Network Telecom for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.

Chris Nash, Company Secretary – Erodex (UK) LTD

Great service from this company who we have been with for over 10 years. Our account manager Emily Mould always checks in with us just to make sure things are OK and if we need any help with anything. Emily always makes sure we are getting the cost effectiveness for our business. Would definitely recommend them to anyone looking to cut costs in the business telecommunications. Five star rated all the way.

Simon Lilley – S Lilley & Son Ltd

Network Telecom has provided our company GBM UK with a new office telephone system which has been invaluable to our business. The internal message system proves so useful when taking messages or wanting quick replies from staff members. The universal address book is also great for when people are on leave and need urgent contact information. Their after-care is also fantastic and we would highly recommend them to anyone.

Emma Murray, Business Development Consultant – GBM UK

I would have no hesitation to recommend Network Telecom to anyone looking for totally reliable telephony. They are always very professional and helpful.

Daniel Antrobus – Binder Fasteners

Have just had a new system installed in our law office. I cannot recommend them highly enough. From the first contact by Luke, through the expedited connection of my line and broadband by Hayley to the final install and set up by Tom. The service has been UNBELIEVABLE. Everyone has been so helpful. I thank all the staff mentioned for the help in getting us up and running. I shall be recommending Network Telecom to everyone I know

Gulab Zaman – MZ Law Solicitors

Samsung is pleased to see Network Telecom achieve Platinum Business Partner status. This level of accreditation gives Samsung customers the confidence that they are being looked after by a company that will deliver sales and service to the highest standard.

Paul Templeton, General Manager – Samsung Electronics (UK) Ltd

Great service from this company who we have been with for over 10 years. Our account manager Emily Mould always checks in with us just to make sure things are OK and if we need any help with anything. Emily always makes sure we are getting the cost effectiveness for our business. Would definitely recommend them to anyone looking to cut costs in the business telecommunications. Five star rated all the way.

Simon Lilley – S Lilley & Son Ltd

We had two problems with malicious damage to the external and ISDN lines this week. Both solved quickly. Many thanks to the customer service team for that.

Paul Salloway – JH Richards

We have recently signed up for a brand-new telephone system with Network Telecom as our system had become old and needed updating. Service has been excellent from the consultant who contacted us and came out to give us a demonstration. The engineer that fitted the system and got us changed over and running with no down time was brilliant too. Dealings with the office have been good and we are already starting to notice the difference with our new system and some of the business and financial benefits that come with it being more modern. Very pleased we made the decision to switch over!!

Robert Ropson – Bison Parts

At Shukers Land Rover we were looking for a telecoms provider capable of supporting the communications of our company across our three separate sites. Network Telecom were able to offer this and much more. We now have a business telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!

Vernon Hogg, Managing Director – Shukers Land Rover

Network Telecom’s marketing on-hold solution has benefited the company in a number of ways. Not only are fewer callers now hanging up when they’ve been placed on hold, but they’re actually inquiring about some of the additional services we provide as a result of hearing the on-hold message, boosting our revenues. The system was very quick and easy to implement and is flexible enough to allow us to change the messaging whenever the need arises.

Sarah Smith, Managing Director – Priorslee Motor Spares & Services

At the company I work for, we have used Network Telecom for our fixed line telephones and broadband for a number of years. Throughout this time, they have been unfailingly helpful, providing a level of friendly, informed and competent support that has come as a refreshing and welcome change from the service we had from our previous suppliers. Their technical support in particular has always been excellent.

Charles Spalton – Belfield Furnishings (Duflex Foam Ltd)

The system was very quick and easy to implement, and is flexible enough to allow us to change the messaging whenever the need arises.

Sarah Smith, Managing Director – Priorslee Motor Spares & Services

Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and Networking needs as we continue to expand. I would have no hesitation in recommending Network Telecom to anybody.

Andy Broxholme – CMC Cleaning

We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.

Michael Muller – Muller Webb & Co

As a family business we have used Network Telecom for over 20 years. The service they provide is second to none and, with the help of Sarah & Colleen, I couldn’t wish for a better service. We can’t thank the two named people enough.

Brett Quinton – Brett Quinton Funeral Directors

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Whether you would like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply ask us for business telecoms advice, we would love to hear from you.

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Contact Details

Network Telecom (UK) Ltd
Communications House
Hadley Park
Telford
TF1 6QJ

Call us:
0800 097 6543

Email:
enquiries@networktelecom.co.uk

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