Call
Management

Transform your phone into a productivity tool by taking control of your call data.

What is Call Management?

View and save every call that takes place within your business with our call management and reporting software.

For instance, you’ll be able to make sure that missed calls don’t turn into missed sale opportunities. As a result, no matter if you choose an on-premise or cloud phone system, you get the insights you need to make your teams more productive.

CALL MANAGEMENT

INCLUDED WITH OUR BUSINESS PHONE SYSTEMS

CALL MANAGEMENT

DOWNLOAD THE DATASHEET

TOP FEATURES
& BENEFITS

  • Identify missed and unreturned calls
  • Spot call patterns outside of normal hours
  • Verify call costs
  • Identify billing anomalies
  • Combat telecoms fraud
  • Analyse resource allocation
  • Design shift patterns vs. call volumes
  • Analyse marketing campaigns
  • Evaluate caller tolerance
  • Reduce manpower costs
  • Provide reports on performance

CALL MANAGEMENT

INCLUDED WITH OUR BUSINESS PHONE SYSTEMS

CALL MANAGEMENT

DOWNLOAD THE DATASHEET

Why choose a phone system with call management?

Manage your teams 

Whether they’re office-based or working remotely, you can see who has been making the most calls, who needs to improve their talk time and which departments are taking too long to answer the phones. 

Identify missed and unreturned calls 

Check how many people have called your business and hung up, or how many calls you’re missing out of hours. 

Capture every opportunity to connect 

View historical reports and real time activity with the ability to focus on departments or individual employees. 

User-friendly reporting 

Get a better understanding of the workings of your business and identify immediate areas for improvement with detailed predefined reports. 

Get your business phone system quote!

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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