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Hosted Telephony

Offering considerable cost savings and greater flexibility, a hosted telephone system is quickly becoming the more favourable communication choice for businesses throughout the UK. Rather than investing in your own office based telephone system, your business can utilise a fully resilient, secure and HD quality voice solution with in-built business continuity at its core.

A hosted telephony solution can be connected to any internet access point, giving you and your employee’s high quality telephone access regardless of their location or their preferred device. If you have staff who work remotely, a hosted telephone system could be perfect for your business.

Delivered via the internet, our hosted telephony solution NT Cloud eliminates the need for expensive hardware, dedicated telephone lines and specialised engineers. Being able to place calls over the internet instantly increases productivity and reduces call costs and line rental charges by including free site-to-site calls and cheaper call rates.

For a company looking for all the features of a full blown on-premises system, but without the costs, maintenance, and location headaches of hosting it yourself, Hosted Voice could be just the ticket.

Delivering calls over the internet enables ultimate business flexibility as to where voice services are delivered, enabling extensions to be distributed across sites, home workers and remote workers using laptops or mobile devices. Users are not tied to a desk, meaning flexible working is fully supported and easy to deploy. NT Cloud conveniently integrates your fixed and mobile capabilities so that you never miss a call.

Allowing easy administration via the web based NT Cloud portal, administrators can quickly configure the system according to your organisation’s changing requirements, while your employees have convenient access to information such as call history, voicemail and recorded calls.

Any disruptions to your business due to a disaster or adverse weather are a thing of the past. Call routing can be set up in the click of a button, meaning your business, stays in business.

Hosted FAQ's

We understand that a cloud based phone system can still be a confusing concept for some. 

  • It's in the cloud so what is actually installed?

    Our hosted voice platform is hosted across highly secure and resilient UK data centres. The only hardware at your office is a managed router, cabling, managed Network Telecom connectivity and a choice of HD quality handsets.

  • Can I use my PC & hosted phone at the same time?

    Absolutely. In fact, VoIP streamlines the work environment, helping you and your people multi-task. It can link with other applications such as CRM systems. You can speak and simultaneously access other applications to transfer images, video and text documents.

  • Can VoIP really save my business money?

    Yes. It not only cuts your regular phone bill by slashing call charges – especially with free internal site-to-site calls. It also saves you investing thousands to buy, install and maintain complex PBX hardware.

  • How secure are VoIP calls?

    Your security and data is of utmost importance to us. Our VoIP platform is a closed, data encrypted system, therefore only users you authorise will be able to access it.

  • What do I need to make VoIP calls?

    A broadband connection, an IP phone handset or softphone application installed on a PC or mobile device. Using a softphone solution also requires a headset that you can plug into your PC.

  • How does NT Cloud integrate my fixed and mobile devices?

    NT Cloud conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers can dial one number to reach your desk phone and mobile phone simultaneously; you can move ongoing calls seamlessly from one phone to another without hanging up and both phones share a single voicemail box.

Let's work together

Whether you'd like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply to ask us for business telecoms advice, we’d love to hear from you.

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