The benefits of a single telecoms provider
It is a common misconception that having multiple providers for your business broadband, phone system and IT enables you to get the best deals for each service. However, in reality, there are a number of benefits to having a single provider for all of your telecoms and IT needs – including cost, compatibility and convenience.
Having a single telecoms provider often means that you save more money than if you had multiple providers. Telecoms providers have access to wholesale rates and, on top of that, will often offer reduced rates when you take out additional services with them.
Not to forget that, when you choose to take out another service with your existing telecoms provider, you have better negotiating power to get preferential rates. Utilising more of your telecoms provider’s services will enable you to have lower initial setup costs each time you take out a new service with them. Of course, with a single telecoms provider, you will have more affordable overall monthly costs.
One of the most appealing benefits of having a single communications provider is that all of your services will be compatible with one another. Using a single provider, they will have complete control over the entire voice and data network and understand all of your services fully.
A single telecoms provider means complete cohesion of all the systems that you’re using which will improve collaboration between your services and your employees. This will in turn increase productivity.
Moving all of your business telecoms and IT services to a single provider will undoubtedly be more convenient than having multiple providers. Most importantly, you will have a single point of contact so that, if something goes wrong or you need to make changes to a service, there is only one contact number or email to use.
With technology evolving at such a rapid rate, it is inevitable that you will choose to upgrade your telecoms software and/or hardware at some point within your contract and, with one provider, upgrades are made a lot easier and the approach is much more streamlined.
The logistics of having a business telecoms provider are made much more convenient with a single provider. You can have a single monthly bill with a single monthly payment as well as a single billing portal meaning a lot less work for your finance department. Plus, you will often receive a single SLA for all of your business communications that will cover your voice, data and internet services being held to a very high standard.
A single provider will get to know and understand your business, how it works and what it stands for meaning that they have more of a genuine interest in your organisation.
Ultimately, using a single telecoms provider for all of your business communication needs will create a unified communications solution that’s flexible and capable of evolving over time alongside your business. If you would like to learn more about using a single telecoms provider for all of your business telecom and IT services, you can get in touch with our friendly team on 01952 221 327 or firstname.lastname@example.org.