Why your business needs a Cloud Phone System, now more than ever
Once viewed as a piece of technology only available to wealthy, global organisations, cloud phone systems have now become a vital and highly beneficial communication solution for businesses, big and small. With the approaching switch off, of traditional phone lines in 2025, cloud telephony is an ideal, not to mention superior, replacement. However, making that move to a brand-new phone system is understandably an overwhelming prospect for so many businesses, with operational and budgetary concerns perhaps stopping them from making the switch.
While we completely understand those reservations (let’s face it, no one likes change!), we’re here to reassure you that making a move to the cloud will be one of the best decisions you can make for your business. What’s more, the events of 2020 have definitely shown us that a flexible business phone system, that enables your staff to work from anywhere, is a must-have.
With this in mind, our tech experts have taken a closer look at why a cloud phone system for business is so necessary in the modern workplace, and how you could use this communications solutions to create even more success.
Prior to the COVID-19 pandemic affecting the way in which we work, flexible and remote working were already on the rise, with many business realising that a ‘one rule for all’ approach can stunt productivity and create a demotivated workforce. The days when organisations had their staff working from one, central location are largely a thing of the past, with employees working from home, at multiple sites, or even on the road, depending on their preference and job role.
However, with a remote and flexible workforce, comes the need for a business communications solution that allows everybody to work efficiently and effectively, from wherever they are, and from whatever device they’re working on.
A cloud phone system is not only the obvious choice, but one that will make sure productivity never suffers, thanks to its endless flexibility. With minimal to no hardware required and the ability to work from any device, cloud telephony retains all of its features, no matter where you’re using it from! You don’t even have to have access to an actual phone system, with the soft phone function available via your browser, you can make and take calls from any location. Plus, with a cloud based phone system, you can seamlessly flip your live calls from one device to another, without any interruption to your conversations. If you do prefer to have an actual handset, but still want the flexibility that other devices provide, you’ll be pleased to learn that most cloud phone systems are compatible with plug and play handsets, such as the award winning video phone, NT Multimedia. As long as you have a stable WiFi connection, you’re able to work from any location and any from device of your choosing, for a truly customisable and flexible working experience!
Save money to make money
In the current climate, we’re all being extra careful with our budgetary spend, and as a result, considering any new purchase very carefully. A cloud phone system, however, will not only prove to be a sound investment to boost any business’ bottom line, but it’s also extremely cost effective.
Traditional business phone systems will usually charge for every minute spent on a call, which can result in costly monthly bills, and no set monthly fee. However, with a cloud phone system, the charges are fixed, no matter how long you spend on a call. So, you’re guaranteed to see a significant decrease in your line rental and call costs, and what’s more, you’ll also receive free site to site calls, locally and internationally. Plus, with no hardware or cabling needed, you’ll experience even more cost savings!
Stay safe and protected, no matter what happens
With so many of us experiencing upheaval over recent months, these changes, if anything, have taught us that we never know what’s around the corner. For those businesses that already had a cloud communication solution in place, making the transition to remote working was undoubtedly a smoother process than for those working with traditional phone systems, especially in regard to data security.
When unforeseen events happen, they can have very negative, long-term effects on businesses that don’t have an existing contingency plan in place. With cloud telephony, this isn’t a problem, thanks to the in-built disaster recovery. This invaluable feature will make sure all of your data is safe and secure and still accessible to anybody who needs it, regardless of where they’re working from.
Stored in the cloud and held in a dedicated data centre, your systems, email exchanges, virtual platforms and devices will continue to function as normal, and you can have peace of mind, that should something happen, your business will be able to operate as normal and without difficulty.
Your phone system, the way you want it
Many businesses, perhaps now more than ever, are experiencing changes to their workforce and infrastructure. As a result of this, your phone system may need to be amended, which can often prove to be an expensive and time-consuming process.
With a cloud phone system, changes can be made quickly, easily and in-house, so you have complete control over your system. Via a central admin web-based portal, employees can add or remove users, disable inactive lines, and much more! Plus, cloud phones can integrate with the vast majority of CRM systems, so wherever your staff are working from, they have access to important data, should they need it.
With our Black Friday for Business offer, available until the 30th November, all new customers will get three months FREE on cloud phone systems, free installation, and much more!
If you’d like more information about our Black Friday deal, or you’d to like to learn more about how a cloud phone system could allow you to unlock the freedom to work from anywhere, anytime, please get in touch with our expert team on 0333 3603 723 or email firstname.lastname@example.org