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Sales Co-ordinator

We are looking for an individual with the ability to work efficiently and effectively to help support the Head of Sales to achieve the businesses performance and revenue targets.

Aim & Role Purpose

You will need to be highly experienced within a fast-paced sales environment, ideally coupled with 'some’ experience of undertaking executive assistant duties. Furthermore, you will have excellent communication skills (both written and verbal), be self-motivated, resourceful and be able to work to tight deadlines to provide effective and efficient administrative support to the Head of Sales and to assist the business in achieving its performance and revenue targets.  A key part is to provide support to the team to allow them to develop and enhance their customer engagement and relationships.  You will thrives under pressure and will strive to provide an exceptional support to both internal and external stakeholders.

Your main responsibilities will include

  • Administrative support for all sales activities and daily liaison with internal teams.

  • Contacting prospective customers and arranging appointments on the sales team behalf.

  • Overseeing and maintaining a highly accurate system a database of prospective customers, files and data.

  • Ensuring appropriate compliance frameworks procedures are being followed and adhered to.

  • Generating internal and customer-facing reporting.reporting that is delivered to all levels of management within the business.

  • Create competitive analysis profiles, customer pricing templates.

  • Work together with the Account Managers’/Sales Consultants’ to ensure highest customer experience achieved by executing requests in a timely manner and to a high standard.

  • Support the Sales team in constructing customer facing presentations.

  • Provide new business and renewal quotes as directed.

  • Administer and create new process, forms and templates as required.

  • Prepare and produce performance reports when required.

  • Work closely with the team to address and resolve issues and implement improvements where needed.

  • You will be responsible for ensuring that you maintain an excellent level of knowledge regarding all areas of Network Telecom through both self-study and supported development.

Desired Skills & Experience

  • Minimum of 3 years working within a sales environment is essential.

  • Meticulous attention to detail.

  • Professional, presentable and polite.

  • A good sense of humour, contributing positively to team morale and the ambience of the Sales team.

  • To maintain a positive attitude and be at the forefront of promoting products and services to the team.

  • Team player; confident personality and enjoys a challenge.

  • Strong communication skills both in writing and verbally.

  • Hard working and eager to learn.

  • Ability to multi-task; enabling you to prioritise workload depending on agreed time-scales.

  • PC literate with good Excel knowledge.

  • Good problem solving and communication skills, analytical mind-set.

Business Impact

  • Provide support to allow the team to attract, retain, and grow our customer base.

  • To access and update the appropriate portals/CRM to ensure data aligned and accurate.

Customers, supplier and third parties

  • Engagement as and when required.

Leadership and teamwork

  • Proactively establish and maintain effective working team relationships with all support departments, demonstrating ability to interact and cooperate with stakeholders at all levels.

  • Maintain professional internal and external relationships that meet company core values.

Innovation and change

  • Identify and implement new ideas and effect change and improvements in the team.

  • Create and define ongoing improvements and requirements to enhance the sales process.

Analysing and Reporting

  • To assist with team reporting as and when required.

  • Reporting & tracking leads generated to gauge ultimate success of given campaigns & strategies.

Database Management

  • To ensure that all databases are kept updated with key information around the sales process.

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