Music on Hold
A simple and effective way to combat potential loss of business.
We understand that your customers are the most important aspect of your business, and that missing any incoming calls could mean a potential loss on profits. With 60% of callers hanging up when put on hold without any music, advertising or messages, we ensure that Music on Hold is included as standard, with every traditional Business phone system and Hosted phone system we install.
As well as providing the caller with a more professional perception of your business, Music on Hold and Advertising on Hold are great ways to inform and educate your customers on your products and services, special offers, deals, and targeted messages. A member of our team will work with you to create and supply a variety of music, messages and advertising for on hold callers on your office phone system.
What we can offer you:
- Wide range of music and professional voice artists
- Assisted script writing
- Bespoke packages
- Quick installation and subsequent technical backup
- After sales support
- No equipment to purchase
Whatever you require, we can assist with writing customised scripts and offering an extensive range of on hold music and speaker options. Whether you decide on music, advertising or a message, your customers will be reassured that their call is important and will be answered as soon as possible.
As well as helping to increase profitability, Music and Advertising on Hold can be utilised to keep current and prospective customers up to date with all of the latest news and developments from your business. Providing essential information, such as business hours and office locations is a simple, but very helpful way to inform customers of details they may have needed to ask during their call, thus freeing up time for more meaningful and rich business interactions.
Put simply, On Hold Music and Advertising can transform wasted time into effective marketing that can have a significant impact on your profitability. Perhaps the most beneficial aspect is that it won’t cost you a penny!
Do I really need Music on Hold?
The statistics speak for themselves…
- 60% of callers put on hold with no messages or music will hang up.
- 34% of callers who hang up will not call back.
- 16% of callers have made a purchase based on an ‘on-hold’ offer.
- Callers stay on the line 25% longer with advertising on hold.