What is on-hold marketing?
Choosing a business phone system with on-hold marketing is a simple and effective way to combat potential loss of business. Whether you are advertising your latest offers or keeping customers engaged while listening to music on hold, this great feature can help you reduce your business’ hang up rate and upsell your services. Plus, it won’t cost you a penny!
Why choose a business phone system with on-hold marketing?
We know that your customers are one of the most important parts of your business and that missing any incoming calls could mean missed sales opportunities. Because 60% of callers hang up when they are put on hold without any music, advertising or messages, we include on-hold marketing as standard with every business phone system we install.
As well as giving the caller a professional first impression of your business, on-hold marketing is perfect for informing and educating your customers about your products and services, special offers, opening hours, office locations and targeted messages. You might even give customers the answers to questions they wanted to ask during their call, freeing up extra time for your teams.
What do we offer?
When you choose Network Telecom for your business phone system, a member of our team will work with you to create and supply music, messages and advertising for your on-hold callers. We offer:
- Wide range of music and professional voice artists
- Assisted script writing
- Bespoke packages
- Quick installation
- After sales support
- No equipment to purchase
Whether you decide on music, advertising or a message, your customers will be reassured that their call is important and will be answered as soon as possible.
Do I really need on-hold marketing?
The statistics speak for themselves…
- 60% of callers put on hold with no messages or music will hang up.
- 34% of callers who hang up will not call back.
- 16% of callers have made a purchase based on an ‘on-hold’ offer.
- Callers stay on the line 25% longer with advertising on hold.