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IT Support and Managed Services

Allowing you to concentrate on your business without any IT concerns

At Network Telecom, we understand that secure, reliable and efficient IT solutions are vital to ensure the smooth running of your business. That’s why we deliver comprehensive and professional IT management services with 24/7 remote monitoring software, to businesses across the UK.

By implementing our checks and alerts, our non-intrusive 24/7 monitoring software results in issues being resolved before they come to your attention. Our software is constantly updating in ‘real time’ to proactively identify, prevent and repair any issues before they impact your business.

We believe in predictable billing, fixed monthly costs and no hidden charges. With our simple ‘per user’ pricing, your costs can be scaled in line with your business, ensuring that you only pay for what you need. Your fixed monthly cost per person covers all of your IT support, including remote and on-site work. If you need additional services, that will be covered by us. Depending on your needs, we can manage your IT systems in their entirety or collaborate with your internal team.

Covering all of your business’ devices, including servers, PCs, printers, routers, switches and firewalls as well as all server based software, regardless of whether you operate with an on-site, cloud based or hybrid system, we will provide your business with incomparable IT support.

With our 24/7 remote monitoring services and strict on-site response times, you can have complete peace of mind that your IT systems are being expertly managed and maintained. Our highly qualified team of customer service operatives, NOC technicians and field engineers ensure that any IT issues are escalated and resolved promptly. From your overall network, to each individual device, we take complete accountability for your entire IT infrastructure

Additionally, our IT support and management services can help to save your business money and avoid potential, unnecessary downtime by providing a range of comprehensive disaster recovery plans and regular health checks to prevent security risks, hardware failures or unforeseen events that could affect your IT solutions. We’ll also monitor all of your licenses, renewal dates and updates to maximise your productivity and free up your time.

With over 20 years of experience, we provide IT support that you can trust.

 

Key Features

  • 24/7 monitoring of all devices
  • 24/7 proactive support
  • Simple per user pricing
  • ‘Real time’ analysis
  • Strict on-site response times
  • Server, PC and device support
  • Highly qualified engineers
  • Regular health checks
  • Automatic updates and renewal
  • Virus repair
  • System rebuild
  • Cover for all devices
  • Dedicated account management

 

 

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Whether you would like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply ask us for business telecoms advice, we would love to hear from you.

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Accreditations

Contact Details

Network Telecom (UK) Ltd
Communications House
Hadley Park
Telford
TF1 6QJ

Call us:
0800 097 6543

Email:
enquiries@networktelecom.co.uk

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