Empowering you to work your way
We believe our 24/7 customer service and nationwide coverage means we have every box ticked. We pride ourselves on keeping things simple from start to finish and think that the fact that many of our customers have been with us from the start speaks volumes. With unbeatable support and industry-leading communications solutions, we make sure your teams can work however and wherever they need to.
Throughout your journey with us, a dedicated Account Manager will be in regular contact with you to offer guidance and to help you get the most from your technology. Our team of Account Managers are equipped with years of combined experience in the telecoms industry and are perfectly placed to recommend the very best solutions for your business as it grows.
We understand the serious impact that any issues can have on your business and that’s why we have a proactive, UK-based team of customer service operatives on hand to provide our customers with support when they need it. With guaranteed, industry leading SLAs designed to resolve issues as quickly as possible, you'll never be left in the dark.
With our team of expert product trainers, a fully functional demo suite and video conferencing capabilities, we offer remote and on-site training sessions as standard with all our phone systems. Each training session is tailored to your individual needs and is designed to make sure you’re completely confident and comfortable with your new system.
Focused on making sure your new phone system is installed correctly and efficiently, our in-house Engineers work hard to get your services up and running as soon as possible and usually within one day. As well as installation, the Engineer will also consult with you to decide where the system will be best situated and will run a full test of all equipment before leaving the premises.
If your business requires phone maintenance outside of normal office hours, that’s no problem. Our IT experts host a team of highly trained in-house Engineers, each equipped with a range of technical skills to remotely diagnose and solve any issues you may have.
As well as phone systems, our team of in-house Engineers also install network cabling infrastructures to carry both voice and data information. Working in a diverse range of environments, our Engineers are able to successfully undertake a wide variety of cabling installations, from small moves to complex solutions. Working closely with our customers, we ensure the right cabling solutions for them, depending on their specific requirements.
Whether your business has a traditional business phone system, a cloud system or business mobiles, with the right devices your telecoms could become a tool to make you money rather than just being a monthly expense.
All our communications solutions are designed to deliver proven returns, day after day. With business boosting features like call recording, call reporting, on-hold marketing, video conferencing and mobile integration, you can increase your efficiency, productivity and profitability.
At Network Telecom we pride ourselves on providing our customers with a warm, welcoming and most importantly, dedicated service.
We believe that the customer always come first, and our UK-wide team of friendly and experienced Account Managers and in-house Engineers are on hand to advise and support you whenever you need them.
We go above and beyond to ensure you always receive the best products and services, at the best rates.
Ever since we started over 20 years ago, we’ve retained our key values of efficiency, simplicity, productivity, reliability, innovation, and passion.
These values act as the driving force behind our continued mission to help small businesses to find the very best communications solutions. Thanks to our experience of working with thousands of clients, in a variety of industries across the UK, we can help you to get more from your telecoms budget.
Our team of over 120 (and growing) members of staff is comprised of knowledgeable, friendly, and passionate people, who are committed to providing you with the support and guidance you need for your business.
Our dedicated team members are expertly trained and will resolve 90% of your enquiries in one conversation.
Every business is different, and at Network Telecom we recognise this. We take the time to get to know you and your needs, so we can ensure we’re advising you on the very best options to suit you.
We keep things simple and won’t overwhelm or bore you with technical jargon. Our focus is on how our services can enhance your business, with our excellent range of voice, data, mobile, broadband and IT solutions.
Having multiple telecoms providers for multiple services can prove to be very confusing and time-consuming.
We can take the frustration out of this process, by providing you with everything you need, all under one roof.
We believe in keeping things simple, and will provide you with one, dedicated Account Manager who is always just a phone call away.