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Testimonials

We know customer service is something that everyone promises, but not everyone delivers. Our mission statement is built around putting the customer first, and we have received numerous testimonials demonstrating that we’re delivering on this. 

  • "We have been customers of Network Telecom for ..."

    We have been customers of Network Telecom for twelve years. We initially started with mobiles and have gradually turned all our communications over to them. They manage our landlines, our business telephone systems and now our computers and technical support. It is a pleasure to be able to phone up and speak to a person who knows us and our company. They give prompt and efficient, personal service and we are extremely happy to be a customer and would happily recommend them.
    Benbow Brothers Ltd
    Dale Benbow
  • "Samsung is pleased to see Network Telecom achieve ..."

    Samsung is pleased to see Network Telecom achieve Platinum Business Partner status. This level of accreditation gives Samsung customers the confidence that they are being looked after by a company that will deliver sales and service to the highest standard.
    Samsung Electronics (UK) Ltd
    Paul Templeton, General Manager
  • "Network Telecom has provided our company GBM UK ..."

    Network Telecom has provided our company GBM UK with a new office telephone system which has been invaluable to our business. The internal message system proves so useful when taking messages or wanting quick replies from staff members. The universal address book is also great for when people are on leave and need urgent contact information. Their after-care is also fantastic and we would highly recommend them to anyone.
    GBM UK
    Emma Murray, Business Development Consultant
  • "Everyone within Network Telecom from sales, ..."

    Everyone within Network Telecom from sales, engineering, service and aftercare has been a pleasure to deal with. On moving premises we were provided a solution which allowed us to keep our existing telephone numbers and this has enabled our business to grow.
    Autumn Leaves Furniture
    Stephen Partridge
  • "What a first class supplier of telephone systems..."

    What a first class supplier of telephone systems – a pleasure to deal with – highly recommended!!
    5 Star Windows & Conservatories
    Richard Manser, Managing Director
  • "When Dogs Trust opened our latest re-homing center..."

    When Dogs Trust opened our latest re-homing center in Loughborough, we needed a Communications Partner who could help us with the project to deliver the voice and data infrastructure. We selected Network Telecom Solutions as they offered a comprehensive solution with the right level of engineering and planning to ensure the implementation was successful. I was delighted with the installation and overall solution. Since the go-live there have been modifications, which NT have resolved straight away.
    Dogs Trust
    Bernie Burdett, Head of IT
  • "We needed a communications partner who understood ..."

    We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. Network Telecom have experienced and knowledgeable consultants to advise us and a support operation that is quick to react and technically capable to ensure our systems are always available to deal with our customer call volumes. I would recommend Network Telecom Solutions to any organisation who rely on their contact center operation to support their business activities.
    Principal Insurance
    Dave Bowcock, Managing Director
  • "Having worked with Network Telecom for over ten ..."

    Having worked with Network Telecom for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don't have the dreaded call centre approach.
    Erodex (UK) LTD
    Chris Nash, Company Secretary
  • "Network Telecom took all the stress out of ..."

    Network Telecom took all the stress out of changing telecommunications supplier, easy installation with no business interuption. Great systems, easy to use, reliable and cutting edge. I would recommend Network Telecom to anybody thinking of changing their telecommunications.
    CC Autocentres Ltd
    Simon Bennett
  • "Network Telecom provide my business with phone and..."

    Network Telecom provide my business with phone and broadband. I found them the best value for money around after a lot of researching. Great customer service, always very polite and helpful on the phone/emails. They offer a lot of technical help and advice.
    No. 12 Interiors
    Rachel Davies, Owner
  • "I have been a customer of Network Telecom for 5 ..."

    I have been a customer of Network Telecom for 5 years and have always found their service to be first class. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. The installation and service teams are instantly available should there be any issues. Although they are a large company, they have the ‘Personal Touch’. I have already recommended Network Telecom to several other companies.
    Billingham Cooke Estate Agents
    Matt Billingham, Partner
  • "From the go-live date, there have been inevitable ..."

    From the go-live date, there have been inevitable changes and modifications required to tailor everything to our exact requirements and Network Telecom have always been responsive and helpful in making these changes happen. Everyone from sales, engineering, service and after-care has been a pleasure to deal with. We would certainly recommend Network Telecom.
    Gordon Lamb
    Kheng Lim, Group Finance Director
  • "Network Telecom have provided our business ..."

    Network Telecom have provided our business communications for twenty years. From our lines and calls, broadband, telephone system and business mobiles, they have continued to deliver excellent service to all of our branches throughout the midlands. One of the biggest benefits of choosing Network Telecom is that they provide a one stop shop for all our communication needs. I wouldn’t think twice in recommending Network Telecom to other businesses.
    Thomas Group Limited
    Julie Atkinson
  • "I would like to congratulate your company on its ..."

    I would like to congratulate your company on its staff and the service they provide. We are only a smallish company, but if the service you gave us is reflected to all your clients, Network Telecom will expand extremely quickly and successfully. I would have no hesitation in recommending you as a supplier.
    Muller Webb & Co
    Michael Muller
  • "We have been with Network Telecom for many years, ..."

    We have been with Network Telecom for many years, the staff are friendly and knowledgeable. So when the time came around to upgrade, I did not hesitate when it came to staying with Network Telecom. From the sales team to the engineer, through to the account manager, everyone was very friendly and gave great instructions on how the system worked answering any questions we had. I would not hesitate to recommend them to anyone looking for a telecom system
    Birmingham Stopper Limited
    Gary James
  • "CMC have been using Network Telecom for some time..."

    CMC have been using Network Telecom for some time. I am impressed with how easy it is to deal with them and how quickly they react and sort any faults that may occur. Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and Networking needs as we continue to expand. I would have no hesitation in recommending Network Telecom to anybody.
    CMC Cleaning
    Andy Broxholme
  • "Great service! We have found Network Telecom to be..."

    Great service! We have found Network Telecom to be an approachable and understanding team of professionals – and right on our doorstep. With our efficient account manager paying regular visits to discuss our requirements thoroughly, Network Telecom have again reduced our phone bills for yet another 12 months!
    Battlefield Printing Group
    Amanda Mullins, Account Manager
  • "At Shukers Land Rover we were looking for a ..."

    At Shukers Land Rover we were looking for a telecoms provider capable of supporting the communications of our company across our three separate sites. Network Telecom were able to offer this and much more. We now have a business telephone system that connects all sites to one another, effectively creating one big office! Best of which, calls between these sites are free!
    Shukers Land Rover
    Vernon Hogg, Managing Director