• We’ve been focused on keeping business talking for over 20 years

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Why Choose Us?

Since our birth over 4,500 UK businesses have trusted us for their business telephone system and telecommunications. We believe our focus on passionate customer service and nationwide coverage means we have every box ticked.

We pride ourselves on our customer service levels from start to finish. The very fact that we still supply and service the vast majority of clients who came to us when the company first started, demonstrates that our combined focus on customer service with providing leading edge technology really does work, and is paramount for our future success. 

Service Delivery Approach

Business benefits we deliver:

  • Reduce costs

  • Improve productivity

  • Improve technology and communication

  • Improve collaboration between those technologies

  • Provide visibility on what is happening inside your business

  • Reduce risks and potential revenue losses

  • Standardised and simplified ‘all in one’ billing

10 reasons UK businesses choose us:

  1. Over 2 decades of experience

  2. Bespoke packages built to your requirements

  3. Experts in what we do

  4. Passionate UK customer service

  5. Proven to save you money

  6. Simple online billing

  7. Dedicated account management

  8. Experienced and highly qualified engineers

  9. Industry leading SLA's

  10. ISO accredited

Let's work together

Whether you'd like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply to ask us for business telecoms advice, we’d love to hear from you.

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Reasons why businesses choose us

Red carpet customer service

Our focus on putting the customer first is what sets us above the competition. Our dedicated team of account managers and engineers are on hand to advise and support your business 24/7, 365 days a year.

We go above and beyond to make sure you have the best products, the best call rates and the best customer experience possible. Being based in the heart of central England allows us to provide super effective customer support and fast-acting response times.

Our People

Acting with integrity at all times, while being confident and authoritative in their area of expertise, our clients only work with people they can trust. With over 100 members of staff, many of our employees have been with us every step of the way.

Highly qualified and experienced within the telecommunications industry, you can rest assured you'll be speaking to an expert no matter what your line of enquiry. We're constantly on the look our for high-calibre individuals to bring more success to our customers. Furthermore, we're passionate about helping our customers with a smile.

National supplier but with original core values

At Network Telecom, we’re in the perfect position to help. We’re big enough to help any business in the UK, yet small enough to still retain our personable service backed up by UK technical support and customer service.

Being this agile makes us the perfect choice for any SME business, which is why so many have chosen us. We've prioritised our customers and retained the key things that make us different. We're not a faceless organisation. Any problems and we'll send an Account Manager or Engineer out to see you straight away.

One supplier and one point of contact

We're able to handle all of your technology so that everything’s with one supplier. Being experts in what we do, we resolve over 90% of enquiries in one conversation, saving you the wasted time and frustration that comes when dealing with multiple providers.

Every customer is provided with a dedicated Account Manager who will never be far away and always available to pop in and see you should need. Based from a singular location, you can call us any time and gain easy access to any of our teams. Even better, all of your services are invoiced on one, easy to understand bill because we believe in keeping things simple.

Our unique approach

When moving to a new telecommunications provider, it's important to ensure they provide a good balance between service and savings. That’s why we offer the best communication solutions and service for the best possible value. Getting a high quality, stress-free service shouldn’t cost a premium. 

We follow a simple process which starts with an analysis of your current costs, followed by a comprehensive proposal that identifies saving opportunities. We look to enhance your workplace efficiency while reducing administration time and simplifying your telecoms management.

A telecoms provider you can trust

Our highly trained, friendly and efficient staff are totally committed to providing the leading solutions needed to help you to work more efficiently and profitably. We'll always advise you on the options we think best suit your business and future goals, being fully transparent at all times.

We provide the best choice of voice, data, mobile, broadband and IT solutions available to keep your company up-to-date and ahead of your competitors in a constantly evolving communications industry. We don't believe in technical telecoms jargon. We keep it simple by focusing on how our services can deliver business benefits.

Accreditations