• We’ve been focused on keeping businesses talking for over 20 years

    Talk to the team

Why Choose Us?

Since our birth, over 4,500 UK businesses have trusted us for their business telephone systems and telecommunications. We believe our focus on passionate customer service and nationwide coverage means we have every box ticked.

We pride ourselves on our customer service levels from start to finish. The very fact that we still supply and service the vast majority of clients who came to us when the company first started, demonstrates that our combined focus on providing unbeatable customer service with leading edge technology really does work, and is paramount for our future success. 

Service Delivery Approach

Business benefits we deliver:

  • Reduce costs

  • Improve productivity

  • Improve technology and communication

  • Improve collaboration between those technologies

  • Provide visibility on what is happening inside your business

  • Reduce risks and potential revenue losses

  • Standardised and simplified ‘all in one’ billing

10 reasons UK businesses choose us:

  1. Over 2 decades of experience

  2. Bespoke packages built to your requirements

  3. Experts in what we do

  4. Passionate UK customer service

  5. Proven to save you money

  6. Simple online billing

  7. Dedicated account management

  8. Experienced and highly qualified engineers

  9. Industry leading SLAs

  10. ISO accredited

Get a Quote

Whether you'd like to book an appointment with a member of our friendly team, get a cost saving analysis of your current bills, or simply to ask us for business telecoms advice, we’d love to hear from you.

Contact Us

Reasons why businesses choose us

'Red carpet' customer service

As a Network Telecom customer, you'll always come first. Our dedicated team of friendly and experienced Account Managers and Engineers are always on hand to advise and support your business - 24/7, 365 days a year.

We're committed to going above and beyond to make sure you have the best products, the best call rates and the best customer experience possible. Being based in the heart of central England also allows us to provide super effective customer support and fast-acting response times.

National supplier with original core values

With over twenty years of experience working with over 3,000 businesses nationwide, we’re in the perfect position to help. We’re big enough to help any business in the UK, yet small enough to still retain our personable service and original core values. 

Being this agile makes us the perfect choice for any SME business, which is why so many have chosen us. We've prioritised our customers and retained the key things that make us different without becoming a faceless organisation. Any problems and we'll send an Account Manager or Engineer out to see you straight away.

Our brilliant people

With over 100 members of staff, we're proud that many of our employees have been with us every step of the way. Highly qualified and experienced within the telecommunications industry, you can rest assured that you'll be speaking to an expert, no matter what your enquiry. 

We believe in working with the best people and that's why we're constantly on the look out for high-calibre individuals to bring more success to our customers, delivering industry-leading service with a smile. Acting with integrity at all times, while being confident and authoritative in their area of expertise, our team are reliable and efficient. 

One supplier and one point of contact

We know that having multiple providers for multiple services can be an operational nightmare. That's why we can handle all of your communication products and services under one roof. Even better, all of your services are invoiced on one, easy to understand bill because we believe in keeping things simple.

Being experts in what we do, we resolve over 90% of enquiries in one conversation, saving you the wasted time and frustration that comes when dealing with multiple providers. Every customer is provided with a dedicated Account Manager who will never be far away and, as we are based from a singular location, you can call us any time and gain easy access to any of our teams. 

Our unique approach

We understand that, when moving to a new provider, your business needs to find the perfect balance between service and savings. That’s why we offer the best communication solutions and service for the best possible value. Getting a high quality, stress-free service shouldn’t cost a premium. 

We follow a simple process which starts with an analysis of your current costs, followed by a clear proposal that identifies savings opportunities. We work to enhance your workplace efficiency while simplifying your telecoms management.

A telecoms provider you can trust

Our highly trained, friendly and efficient staff are totally committed to helping you to work more efficiently and profitably. We'll always advise you on the options we think best suit your business and future goals, being fully transparent at all times.

We provide the best choice of voice, data, mobile, broadband and IT solutions available to keep your company up-to-date and ahead of your competitors. We don't believe in technical telecoms jargon. We keep it simple by focusing on how our services can deliver real business benefits.

Accreditations

  • Samsung | Network Telecom
  • panasonic | Network Telecom
  • microsoft partner | Network Telecom
  • gamma partner | Network Telecom
  • shropshire | Network Telecom
  • investors in people | Network Telecom
  • ukas | Network Telecom
  • best company 2014 | Network Telecom